Fort Bend County
Store Customers
Shipping Policy |
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Which Carrier should I use?
We partner with Federal Express, UPS, and the US Postal Service to ship your package.
Several factors should be considered when selecting the Carrier.
- Federal Express and UPS will deliver your package to you in 1 business days, based on your US address. They ship to street addresses only.
- US Postal Service will deliver the package to either your street address or P.O. Box in 2-3 business days. Longer leads times are required for economy shipments to international locations.
- Federal Express and UPS rates include package insurance.
- US Postal Services Insurance (and other services) are offered at an additional fee. PLEASE SPECIFY YOUR DESIRE FOR ANY ADDITIONAL SERVICE, otherwise it will NOT be included. The additional fee will be added to your credit card and processed accordingly.
Exceptions:
Certain consumer commodity products require special handling for shipping. Federal guidelines allow these products to be shipped via ground transportation, but impose tighter restrictions on air travel. The following products are considered hazardous material/consumer commodities.
- Fragrance Lamps
- Fragrance Oils
- Fragrance Spray
- Fragrance Mist
* If during the check-out process, you select a carrier other than Fedex Ground, we will change your shipping choice to Fedex Ground and recalculate the shipping charges appropriately. Additionaly charges may apply.
How long will it take?
In most cases, orders are processed and leave our warehouse within 24 hours and are available for our transportation partner to begin their journey to your door. Please allow additional time for processing on the weekends, as our transportation partner(s) do not process orders on the weekend.
| Order Received by: |
|
Will be shipped on: |
| Monday - 6 p.m. cst |
|
Tuesday |
| Tuesday - 6 p.m. cst |
|
Wednesday |
| Wednesday - 6 p.m. cst |
|
Thursday |
| Thursday - 6 p.m. cst |
|
Friday |
| Friday |
|
Monday |
| Saturday |
|
Monday |
| Sunday - 6 p.m. cst |
|
Monday |
If a holiday falls during this schedule, the package will be shipped the following business day.
Additional processing time may be required for gift wrapping. Once the order is packaged and on its way to you, we will provide you with the tracking number(s) issued by Federal Express, USPS or UPS. You will be able to go on-line to their site to monitor your shipment with the tracking number.
If you purchase additional insurance with the US postal service, we will forward that tracking information to you as well.
Free shipping
We offer free shipping for our Richmond store customers who receive our monthly newsletter, for any order over $30.00, excluding sale items, shipped to your home address in Fort Bend county.
It's easy to get started. When you are ready to check out, select the carrier of choice, If you would like your order shipped to you free of charge, type the word 'FBC7 ' in the promotional code field and we'll take care of the rest. Free shipping is limited to the least expensive ground transportation methods. Free shipping is not offered for express methods of shipping. Your package must be shipping to your Fort Bend County address.
We do NOT offer free shipping to international destinations at this time.
We do NOT offer free shipping on Sale items.
We do NOT offer free shipping on Express shipments.
We offer free shipping for all orders over $100 to any U.S. address. See our Shipping Policy for additional details.
Still have questions?
Visit the individual carrier's web site for details.
Federal Express
UPS
US Postal Office
Please contact us if you have any questions about the shipment.
Customersvs@DreamyDays.com
281-575-9412
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